[market] after sale service to Yuchai Vietnam

This season, the export volume of Yuchai rapid growth in abroad markets, exports in This summer 1 to the engine as much as an increase of 33%. The actual Vietnamese exports exceeded mil units.

The customer is certainly the best support for the follow-up support of Yuchai, naturally cannot fall behind. In order to understand the Vietnam service parts guarantee scenario, from found the problem, perform a good job in Vietnam marketplace growing into the amount of after-sales and early August, Yuchai sales company deputy common manager and customer service middle director Pei Haijun, Yuchai brand general manager Liu Ming line to Vietnam, visited Vietnam host flower, dealers and service channels, in-depth research and on the actual Vietnamese market parts services guarantee.

At present, Vietnam components guarantee is through Vietnam Aetna company unified dispatching, similar Yuchai domestic monopoly level parts dealers, but additionally assume the Vietnam assistance parts guarantee function, Yuchai Vietnam office to Vietnam customer commitment in Southern Vietnam and 48 hrs accessories in place, the to the north and south is twenty four hours in place. In Vietnam, Yuchai is engine industry has brought the initiative, is currently the only real company to make accessories dedication to protect the engine business. This year, six cylinder motor is started to become the beloved of the market in Vietnam, a change from the previous 4 cylinder engine based circumstance. But with the surge in to the volume, new problems additionally appeared in the, especially brand new models yc6l and YC6M heavy machinery products to, accessories security and important demand increased.

In addition to appointments service station and elements outlets, Pei Haijun Liuming line also visit the Liuzhou in Vietnam distributor seagull company and South within a car factory, the factory were from Vietnam as few tour bus host plant. It is comprehended, in recent years, seagull, cumulative product sales of Liu car almost a million vehicles, most of them tend to be assembled with Yuchai YC6M and yc6l engine associated with heavy truck. A the southern part of bus factory year cumulative sales of Yuchai items more than 400 units, this season has orders for poisonous of YC6MK, its mother or father company with owned automobiles, other cooperatives affiliated cars and a considerable amount of upcoming bus replacement, market possible is huge. Today, both companies are facing the same issue, that is, Yuchai YC6L YC6M engine accessories security. With this, they are looking forward to to work carefully with Yuchai, Yuchai via its authorized sales regarding accessories and scheduling, the particular co-development of the market.

Via a week of visits, Pei Haijun Liuming line of Yuchai in Vietnam market provider parts have the further knowing. In the next 1-2 years, with the joint efforts of Yuchai company customer service center as well as Yuchai monopoly, in the support and parts departments command attention and planning, Yuchai service brand will through the domestic transplantation of Vietnam become Vietnam engine services new benchmark for the business.

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