Yuchai held each regional service and accessories in the summary of the work will be

Recently, Yuchai have held the regional years service and accessories will sum up the work, based on the summary of the business in the first half of the year, clear the focus of the work in the second half of the year.

This year's work will be combined with nowadays the Internet + "hot words, especially Yuchai mall, Yuchai service app and other new platform is introduced. Due to the current Yuchai engine user groups tend to be younger, e-commerce platform is has become a major channel for them to communicate with the outside world. Therefore, how to apply good Yuchai service and accessories electronic commerce platform, service station on the future development is very important. Facing the Internet age adjusted business model this situation, Yuchai to each of the service station introduces the operation process of multiple platforms and specific delivery time and encourage them to actively join the Internet platform, let Internet innovation depth of integration into the traditional business model.

To further improve the service performance, the Hubei work will be a thorough analysis of the satisfaction, complaint rate, a rate of compliance, will be severely restricted individual station only to do not do maintenance, the bad wind direction. The meeting pointed out that in the case of the industry downturn, we must have a firm confidence, play their respective advantages, improve the subjective initiative, actively visited the market open situation, firmly grasp the big customer. In 4, 5 engine mount will accelerate the progress, the service station must upgrade the technology as soon as possible, make full use of the training of Yuchai organizations, improve the skills of its maintenance in four or five countries engine. In the forthcoming manufacturing industry 4 era, in the face of industry changes and reshuffle, and actively make up, to keep pace with the times, to speed up the new knowledge, new tools of digestion and use.

At present, Shaanxi market has begun to popularize the country 4 products, Yuchai Shaanxi office has organized service station for the 4 product training, in the future will be the service ability is relatively weak regional sustainable intensive training, in order to improve overall operational efficiency of the service, to promote the product 4 comprehensive import terminal market.

The electronic service capacity of the service station in Jilin area is still to be improved. Yuchai Office of Jilin requirements within the region service stations to active service, to go out of service, and actively develop new customers, and to the joint office together to develop public transport, passenger transport market.

In the first half of this year, Yuchai in Heilongjiang area in improve customer satisfaction, reduce the complaint rate, standardized service network layout, and achieved good results. In addition, accessories sales grew 28%, the overall sales of better. The next step will focus on strengthening personnel training, optimizing service network, strengthen service station management ability and so on.

Jiangxi Office in the work to solve the problem of Yuchai after-sales service are analyzed, with an emphasis on reporting services audit, to strictly implement the rules and regulations of Yuchai service station, to continue with the common progress of Yuchai, and seek common development. Yuchai monopoly Nanchang companies in the second half of the year will continue to vigorously joint service station visited public transport, passenger transport, fleet and other end users, to quantify the increase product sales to carry out marketing activities.

Yuchai in Qinghai, Liaoning, Hainan, Gansu and other multi office also according to their respective regions, in the second half of the focus of the work do layout.

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